1. Introduction
Welcome to Kbroz Ecom Solutions ("Company", "we", "our", "us"), operated by Kundan Shrivastava (Fractional CMO & Digital Growth Strategist). We are committed to protecting your personal and business information and your right to privacy.
When you visit our website and use our consulting services, you trust us with your personal and highly sensitive business data. This privacy policy outlines what information we collect, how we use it, and what rights you have in relation to it.
2. Information We Collect
We only collect information that is strictly necessary to provide you with elite-level strategic consulting and audits. This includes:
- Personal Information: Name, email address, phone number, and WhatsApp number provided via our application forms.
- Business Data: Company name, monthly revenue, ad spend budgets, and specific business challenges shared during the booking process.
- Technical Data: IP addresses, browser types, and device information automatically collected to ensure our website functions correctly.
3. How We Use Your Information
Your data is utilized exclusively to engineer your growth and provide our services. We use the collected data for the following purposes:
- To evaluate your business application and determine if our strategic session is a mutual fit.
- To conduct "Deep-Dive Pre-Audits" prior to our scheduled consultation.
- To communicate with you via Email or WhatsApp regarding your booking, meeting links, and strategic roadmaps.
- To send relevant industry insights, from which you can opt-out at any time.
4. Strict Client Confidentiality
As a Fractional CMO, we have access to your proprietary funnels, Meta/Google Ad accounts, and CRM data. We do not sell, rent, or trade your business data to third parties.
Any strategies, ROAS metrics, or internal company architectures discussed during our 1-on-1 consultations remain strictly confidential and will never be published as case studies without your explicit written consent.
5. Payment Security & Processing
All consultation booking fees are processed securely via Razorpay, a compliant and certified third-party payment gateway. We do not store, process, or have access to your credit card numbers, CVV, or bank account credentials on our servers. All transactions are encrypted with 256-bit SSL technology.
7. Contact Information
If you have any questions or comments about this policy, or wish to request the deletion of your data from our systems, you may contact us via:
Email: kbrozesolutions@gmail.com
Phone: +91-9971157859
Address: B12/12, Krishna Villa, Joshi Colony, Delhi 110092